If you are seeing patients remotely, provide these instructions to help them send you better quality photos

Download Instructions

Steps to take a good photo

Solid Background

Step 1 • Find a Solid Background

Use a solid, neutral color in the background of your photo. A good option is a solid colored wall or table top.
Sun

Step 2 • Find Bright, Even Lighting

Avoid shadows and use light from all directions. Face a window and use light from the sun for best results. If not possible, turn on all indoor lights. DO NOT USE FLASH.
12 cm

Step 3 • Hold Camera 12 inches (30 cm) Away

Face camera directly at skin condition and keep condition in the center of the frame.
Take photo

Step 4 • Focus and Take a Photo

Tap the camera screen over the skin condition to be sure the camera is focused on your skin. Take a photo.
5cm away

Step 5 • Take Another Photo 5 inches (12 cm) Away

Move the camera closer, tap the screen in the center to refocus, and take another photo. Check your photos and retake if needed.
Good Photo
Check Mark

Good Photo

Bullet Black
Neutral background
Bullet Black
Good lighting
Bullet Black
Centered
Bullet Black
In focus
Bullet Black
Camera is parallel to skin
bad photo
Cross Mark

Bad Photo

Bullet Black
Busy background
Bullet Black
Too dark
Bullet Black
Not centered
Bullet Black
Not focused on skin
Bullet Black
Camera not parallel to skin

Additional Tips

Bullet Black
Clean the camera lens to ensure a clear photo
Bullet Black
Avoid jewelry, clothing and makeup in the photo
Bullet Black
Press away hair to better show the skin underneath
Bullet Black
Ask for help by asking a partner or friend to take a photo
Bullet Black
Check the photos to ensure the skin is well lit and in focus
Download Instructions